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SpeedStar Racing Policy

Business Policy

• All credit card purchases must have exact matching billing address.
• All returns must have a Return Merchandise Authorization (RMA) number issued by SpeedStar Racing, Co. (See below)
• A 5% service charge applies to all engine purchases.
• Special order item(s) are neither refundable nor transferable.
• All engines and used parts are sold AS-IS, no refunds, exchanges or returns.
• All engine modification components, except those that are exempt by local laws, are intended for off-road use only.
• All shipping, customs and handling fee(s) are the sole responsibility of the purchaser and are neither refundable nor transferable.

 

RETURN RMA PROCESS
(Return Merchandise Authorization)

  1. No Refunds. Only store credit or a merchandise exchange honored. 
  2. Contact Speedstar Racing (via email or phone) within 7 business days of merchandise receipt to request your RMA number.
  3. Write the RMA number clearly on the outside of the box(es) to be returned
  4. Return the item(s) within 14 working days of receiving the RMA number.
  5. All returns are subject to and must pass an inspection prior to issuing of credit or exchange. Returned product(s) must be in its original condition.
  6. The original or a photocopy of your invoice/receipt must be included with the return.
  7. All shipping and handling fees are the sole responsibility of the purchaser and are neither refundable nor transferable.
  8. A 20% restocking fee applies to all returns.
  9. Failure of any of the above condition(s) will constitute a denial for return.
  10. NO EXCEPTIONS TO THE RULES ABOVE.

 

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